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Quality Assurance Supervisor

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Responsibilities:
  • Manage daily operations of the Quality Assurance department. Set and communicate priorities to staff. Support daily operations of Quality Control department. 
  • Ensure continuous improvement and effectiveness of the quality management system work within the quality organization to create strategies improving cycle release times and overall department performance 
  • Assist in the development and implementation of standards, methods and procedures for testing and inspection of ingredients, components and finished products. 
  • Manage final review and approval of Master Batch Records, Manufacturing Batch Records, SOPs, Change Control Documentation, Label Change Control, Audit Reports, Product Specifications, R&D Testing Protocols, and Supplier
 
Qualifications:
  • Maintain improve the Company’s quality management system by providing oversight and input into the relevant quality systems and standards including: change control, documentation systems, Quality procedures, standards, and policies, product complaint management, internal and external audit programs and, Material Review Boards, and Vendor Risk Management 
  • Review and/or approve, non-conformance reports, deviations, OOSs, CAPAs, change control in an efficient manner for adequate and timely closeout of these events 
  • Manage internal audits with all other departments including but not limited to Operations, Quality, and Engineering 
  • Support new product testing programs including stability and supplement facts testing and record keeping. Member of the New Product Commercialization team. 
  • Support and participate in the Company’s project teams and assist with project scheduling to assure that timelines and deadlines are met efficiently and economically. 
  • Provide regular updates and recommendations to senior management team regarding the status of quality objectives, projects, and goals. 
  • Hire, manage, and develop Quality Assurance staff and to support the company’s goals and objectives 
  • Develop and conduct appropriate cGMP 21 CFR part 111 training and compliance for all levels of personnel involved in the manufacturing and release of raw materials and final product. 
  • Optimize current processes or systems resulting in improved efficiencies and compliance. 
  • Provide Quality leadership in investigations into non-conforming materials, process deviations, batch failures and other excursions. Facilitate cross departmental Material Review Board Meetings 
  • Ensure accurate response and documentation of non-conformances and the implementation of appropriate corrective action plans. 
  • Ensure compliance to Food Safety Modernization Act throughout manufacturing and laboratory procedures and processes. 
  • Provide leadership on Food Defense and HACCP teams 
  • Lead the identification and development of quality systems metrics based on quality, manufacturing and other relevant data and input. 
  • Work across functions such as quality control, manufacturing, R&D, product development, purchasing and engineering to develop holistic understanding of these internal customers’ needs for use in efficient quality department support planning.
  • Provide planning and management support across the Quality Department. 
  • Participate in the ongoing development and maintenance of Quality performance strategy. 
  • Provide assistance to project management to quality department staff as they liaise with project stakeholders on an ongoing basis to ensure successful results. 
  • Identify potential operational improvement and opportunities, and support ongoing operational excellence, by: 
  • Developing benchmarks through Quality and Operation department trends and metrics. 
  • Manage the reporting of strategic weekly and monthly Quality metrics. 
  • Develop, review, revise, and approve Standard Operating Procedures (SOPs) as required. Train and ensure that staff adheres to those procedures accordingly. 
  • Perform other related duties as assigned by Manager. 
 
Education and Experience:
  • Bachelor of Science degree in Biology, Chemistry, Food Science or related field 
  • Minimum of 5 years of experience in a Quality Assurance position 
  • In-depth knowledge of pharmaceutical and/or dietary supplement cGMPs 
  • Knowledge of statistical analysis is a must 
  • Excellent interpersonal and communication (written and verbal) skills 
  • Strong organizational and time management skills 
  • Strong proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
  • Ability to work independently and collaboratively, while maintaining a sense of timeliness and urgency 
  • Excellent attention to detail a must 
  • Understanding of LIMS and quality control analysis is preferred.
City: 
Sebastopol
State/Province: 
California

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